FAQs Archive - Matt Mason Cowboy Up! Triathalon

Q: Can I switch from the long course to the short course (or vice versa)?

Yes! Please log into your Run Signup account and transfer to the different course distance (referred to as transfer to another event). Click here for step by step instructions.

Q: Is the lodging available near the race site?

Hotel : The closest hotel is the Super 8 in Smithville, MO. Camping : On-site camping is available at Crows Creek – close proximity to transition area. For more information, please visit the Clay County Parks Smithville Lake website.

Q: Where can I get information about weather delays on race day?

We will post updates on our Facebook page should weather become an issue on race day.

Q: Where do I park if I arrive late?

There is no access to the park or parking from 6:45 am to approximately 9:00 am or until the last cyclist is off the bike course. We close the roads for the safety of our athletes, volunteers and sponsors.

Q: Are pets allowed on race day?

For the safety of each athlete, no pets are allowed to race any portion of the race with you unless they are a service animal. We do allow family pets to be a part of the day as a spectator, just not as an athlete. Woof, woof!

Q: Can I transfer my registration to someone else?

Yes! Please log into your Run Signup account and transfer the registration to someone else. Click here for step by step instructions.

Q: Can I get a refund if I’m unable to attend the race?

We have a no refund policy. Depending on the situation, we may be able to transfer your registration to someone else. Contact us if you need further assistance.

Q: Can I send someone else to pick up my individual race packet?

Yes! Any family member or friend can pick up your packet from any of the 3 designated packet pickup locations .

Q: Can I pick up a packet for my relay team member?

Yes! Only one person from the relay team needs to pick up the packet and shirts for the entire team from any of the 3 designated packet pickup locations .